Note: Dell printers are Lexmark Z series printers manufactured for Dell. All Dell ink jet printers ( except for the Dell 926/948 All-in-One) along with most Lexmark X, Y, and all Z series will not work because they are designed for simple home use and do not have advanced enough software to support Design Manager printing. Make sure to run the file by double clicking on it from your Downloads, if you are not prompted to run automatically.Ĥ.

Make sure that you have the latest DM Cloud client for Citrix.Select a link below to download and install the latest receiver for your operating system.

For HP Photosmart 2600 series, try Deskjet 990c, Deskjet 980c (Corporate drivers)or Deskjet 870c drivers. For problems with HP models see a list of compatible printers and drivers here.įor Canon PIXMA try a generic Canon Bubble Jet Driver such as the BJ-100 or BJ-300. For example, most HP OfficeJet models are compatible with the HP DeskJet 550C. It may be necessary to download and install the latest driver or to roll back to an earlier driver if a bug was introduced by in a new driver published by your printer manufacturer.ĭetermine if there is a compatible driver to use. To troubleshoot printing, try the following:Ĭontact your printer manufacturer and make sure that you are using the latest driver available for your printer.

If you cannot print from other applications on your computer then you must contact technical support for your printer or a local IT professional to assist you.

When troubleshooting printing from DM Online first make sure that you can print to your printer from other applications besides DM online. See Design Manager recommended printers here. This is due to the fact that there are thousands of printer types, manufacturers, and modelsnot to mention that printers can be plugged in as parallel, USB, network, and so on. Printing is one of the most complex challenges for software and operating systems to accomplish correctly.

Dell aio 948 printing queue