We take into consideration how long the company has been in business, its reputation, and what customers say on consumer review sites and community forums.

Does it slow down your device? Is it difficult to use? Are extras like credit alerts or VPNs available?

Top antivirus software should be simple to set up and protect your device from vulnerabilities without affecting its performance. Is 24/7 chat available? How easy (or difficult) is it to contact support representatives? Is there a support page that’s helpful and easy to navigate? Does it also come with parental controls and identity protection?Īntivirus providers should offer accessible support and answer customer questions in a timely manner. Your software should provide on-demand and on-access malware scans, phishing protection, behavior-based detection and firewall protection. Lowest Price: $19.99/year for one device.įamiliarize yourself with standard antivirus security features and determine which additional features are nonnegotiables for you.

The only downside to this plan is the lack of firewall protection and parental controls, which we’d like to see included in the future. There’s a free Bitdefender plan, but Bitdefender Antivirus Plus is the plan we recommend. With a 30-day money-back guarantee when you sign up, Bitdefender makes it convenient to try its antivirus software without having to make a long-term commitment up front. If you prefer to connect with customer support via the phone, that option is also available. You can use the live chat feature, which connects you with a support team member. We like that Bitdefender’s site is easy to use. Bitdefender Antivirus Plus also has an average rating of 4.3 out of 5 stars on Amazon. This customer review site aggregates company reviews to deliver a total score.

For these reasons, Bitdefender received a perfect 5 out of 5 stars in our malware and phishing performance tests.īitdefender has an average rating of 4 out of 5 stars on Trustpilot. It had no problem identifying the threats we introduced to it, and it defended our devices from malware attacks like a champ. Bitdefender Antivirus Plus performed best in our testing and third-party lab scores.

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